Add a Device
Note: This documentation refers to the PRTG System Administrator user using the Ajax interface on a master node. For other users, interfaces, or nodes, not all of the options might be available. Failover nodes are read-only by default.
To manually add a device, select Devices | Add Device from the main menu. An assistant will appear, leading you through two steps. For faster setup, you can select Add Device... in the context menu of a group to which you want to add the new device. This will skip step 1 and lead you directly to step 2.
- Step 1
Please choose a group you want to add the new device to. Click on Continue.
Add Device Assistant Step 2
- Step 2
Add device settings as described below.
Device Name and Address |
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Device Name |
Enter a meaningful name to identify the device. The name will be shown by default in the sensor tree and in all alarms. |
IP Address/DNS Name |
Enter the IP address or DNS name for the device. Most sensors created on this device will inherit this setting and they will try to connect to this address for monitoring. (However, some sensor types still have their own setting for IP address/DNS name.) |
Tags |
Enter one or more tags, separated by space or comma. You can use tags to group sensors and use tag-filtered views later on. Tags are not case sensitive. We recommend using the default value. You can add additional tags to it, if you like. Tags are automatically inherited. |
Device Icon |
Choose a device icon from the list. It will be shown in the device tree. |
Device Type |
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Sensor Management |
Select which type of auto-discovery you would like to perform for this device. Choose between:
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Discovery Schedule |
This option is only visible if one of the auto-discovery options is selected above. Define when the auto-discovery will be run. Choose between:
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Device Template(s) |
This option is only visible if using specific device templates (last option) is enabled above. Please choose one or more templates by adding a check mark in front of the respective template name. These will be used for auto-discovery on the current device. Choose from:
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Credentials for Windows Systems |
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Domain or Computer Name |
Define the authority for Windows access. This is used for Windows Management Instrumentation (WMI) and other sensors. If using a Windows local user account, please enter the computer name here. If using a Windows domain user account, please enter the domain name here. |
Username |
Enter the username for Windows access. Usually, you will use credentials with administrator privileges. |
Password |
Enter the password for Windows access. Usually, you will use credentials with administrator privileges. |
Credentials for Linux (SSH/WBEM) Systems |
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Username |
Enter a login name for the Linux access via SSH and WBEM. Usually, you will use credentials with administrator privileges. |
Password |
Enter a password for the Linux access via SSH and WBEM. Usually, you will use credentials with administrator privileges. |
For WBEM Use Protocol |
Define the protocol that will be used for WBEM. This setting is only relevant when using WBEM sensors. Choose between:
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For WBEM Use Port |
Define the port that will be used for WBEM. This setting is only relevant when using WBEM sensors. Choose between:
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WBEM Port |
This setting is only visible if manual port selection is enabled above. Enter the WBEM port number. |
Credentials for VMware/XEN Servers |
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User |
Enter a login name for access to VMware and XEN servers. Usually, you will use credentials with administrator privileges. |
Password |
Enter a password for access to VMware and XEN servers. Usually, you will use credentials with administrator privileges. |
VMware Protocol |
Choose between:
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Credentials for SNMP Devices |
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SNMP Version |
Select the SNMP version that will be used for device connection. Choose between:
Note for SNMP v3: Due to internal limitations you can only monitor a limited number of sensors per second using SNMP v3. The limit is somewhere between 1 and 50 sensors per second (depending on the SNMP latency of your network). This means that using an interval of 60 seconds you are limited to between 60 and 3000 SNMP v3 sensors for each probe. If you experience an increased "Interval Delay" or "Open Requests" reading of the probe health sensor you need to distribute the load over multiple probes. SNMP v1 and v2 do not have this limitation. |
Community String |
This setting is only visible if SNMP version v1 or v2c are enabled above. Enter the community string of your devices. This is a kind of "clear-text password" used for simple authentication. We recommend using the default value. |
Authentication Type |
This setting is only visible if SNMP version v3 is enabled above. Choose between:
Your device must be set to the same value. |
User |
This setting is only visible if SNMP version v3 is enabled above. Enter a username for secure authentication. Your device must be set to the same value. |
Password |
This setting is only visible if SNMP version v3 is enabled above. Enter a password for secure authentication. Your device must be set to the same value. |
Data Encryption Key (DES) |
This setting is only visible if SNMP version v3 is enabled above. Enter a Data Encryption Standard (DES) key here. If you provide a key in this field, SNMP data packets will be enrypted using the DES encryption algorithm, providing increased security. Your device must be set to the same value. Note: If the key entered in this field does not match the key configured in the target SNMP device you will not get an error message! Please enter a string or leave the field empty. |
SNMP Port |
Enter the port used for SNMP communication. We recommend using the default value. |
SNMP Timeout (sec.) |
Enter a timeout in seconds for the request. If the reply takes longer than this value the request is aborted and an error message is triggered. |
Click on the Continue button to store your settings. If you change tabs or use the main menu, all changes to the settings will be lost!
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